At www.modernticks.com, our mission is to provide you with high-quality abstract geometric wall clocks and excellent customer service. If you are not satisfied with your purchase, we will work hard to make you satisfied. Please read the following refund terms carefully.

1. Refund Conditions
   We accept refund requests under the following conditions:
   ● The product is requested for a refund within 30 days of receipt.
   ● The product is unused and in original condition, including all packaging, accessories and instructions.
   ● The returned product should be accompanied by a copy of the original receipt or order confirmation email.
2. Refund Process
   If you meet the refund conditions, please follow the steps below to request a refund:
   ● Contact Us: Please contact our customer service team via email with your order number and refund request. Please specify the reason for your return.
   ● Submit a return: After obtaining our return authorization, please package the product securely and send it back to our return address.
   ● Tracking and Confirmation: It is recommended that you use a tracking mailing method and keep the mailing receipt. We will inspect the return after receiving it.
3. Refund Processing
   ●Once we receive and successfully inspect your return, we will process your refund within 7 business days.
   ●Refunds will be issued to your original payment method, including credit card, debit card or other payment methods.
4. Exemptions from Refunds
   The following situations are not eligible for the refund policy:
   ●Products that have exceeded the refund request period (more than 30 days).
   ●Products that have been used or damaged.
   ●Specially customized or personalized products (if applicable).
5. Shipping Costs
   Unless due to product problems (such as wrong shipment or damage), the refund will not include the original shipping costs. Return shipping costs are the responsibility of the customer.
6. Changes to Terms
   We reserve the right to modify the refund terms at any time, and any changes will be posted on this page and updated with the “Last Updated Date”. Please check back regularly for the latest information.

Thank you for choosing www.modernticks.com, we look forward to providing you with quality products and services!