At www.modernticks.com, we are committed to providing you with the best shopping experience. If you encounter any problems while using our website or products, please refer to the following terms and solutions. If you need further assistance, please feel free to contact our customer service team.

1. Frequently Asked Questions
   1.1. How do I place an order?
   You can place an order by following the steps below:
   ● Browse our website and select the products you like.
   ● Click the “Add to Cart” button.
   ● Confirm the quantity and model of the order on the shopping cart page.
   ● Click “Checkout” and follow the prompts to enter your shipping address and payment information.
   1.2. How do I modify or cancel my order?
   If you want to modify or cancel your order, please contact us by email as soon as possible. Once an order has been processed, it may not be modified or cancelled.
   1.3. When will the order confirmation and shipping information be sent?
   Once you have successfully placed an order, we will provide you with a confirmation email. Once the order has been shipped, you will receive a shipping confirmation email with tracking information. Please make sure to check your spam folder in case the email was mistakenly marked.
2. Product Issues
   2.1. What should I do if the product I received is defective or damaged?
   If you find that the product is defective or damaged when you receive it, please contact our customer service team immediately and attach relevant photos. We will provide you with a solution of return or exchange.
   2.2. What should I do if I am not satisfied with the product?
   If you are not satisfied with the product you purchased, please refer to our refund terms. You can apply for a return within 30 days after receiving the product. The product must be unused and intact.
3. Account Related
   3.1. How to create an account?
   You can create an account by clicking the “Register” button in the upper right corner of the website and filling in the required information as prompted.
   3.2. How to reset your password?
   If you forget your password, please click the “Forgot your password?” link on the login page, enter your email address as instructed, and you will receive instructions for resetting your password.
4. Payment and Fees
   4.1. What payment methods can I use?
   We accept a variety of payment methods, including credit cards, debit cards and some electronic payment platforms. You can view the available payment options on the checkout page.
   4.2. Will there be additional shipping charges?
   The shipping costs for our products will be clearly listed at checkout. Please be sure to review all charges carefully before completing your order.

We are here to help you and thank you for choosing www.modernticks.com!